There are a number of reasons why your payment or withdrawal may be refused, the most common being:
exceeding the limit on your debit and/or credit card What are the withdrawal and payment limits? How can I change the withdrawal and payment limits?
limit reached and/or insufficient funds in your account We encourage you to check your account balance using the BIlnet online banking service, or at any of our Servibank+ ATMs..
If your withdrawal or payment is refused for a reason other than those stated above, please contact the BIL Client Care Center by calling +352 4590-5000.
