Please get in contact with the Worldline (Europe) customer service department by calling +352 49 10 10, who will guide you through the steps to take.

Worldline will then block your card.


Your bank will provide you with a new card:

If you have a Visa credit card, your bank will automatically order you a replacement card.

If you have a V PAY/Visa Debit debit card, please contact BIL Client Care Center at +352 4590-5000, which will then order your replacement card.

How can I block my bank card temporarily?
How can I block my bank card permanently?

Please note that this card replacement is subject to applicable fees.