Alert: e-mail fraud attempts underway!

Be vigilant, fraudsters are trying to pass themselves off as BIL by sending you an e-mail inviting you to update BILnet. Do not share any personal information and do not click on the link contained in the e-mail. BIL will NEVER ask you by text message, e-mail or telephone for your LuxTrust login and password (used in BILnet), or for your bank card number or secret code.

If you believe you are the victim of attempted fraud or in the event of fraudulent use of your card, contact Worldline by calling +352 4910-10.

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Bank cards

Smartwatch

What should I do if I have not received the text message or email to link/add my credit card?

SMS
Open the BILnet app, choose your credit card, click on the “Manage” tab, select “Fitbit” or “Garmin” then add your mobile number to receive your activation code.
Still haven’t received your activation code? Call the BIL Client Care Center on +352 4590-5000.

Email
You can contact Worldline on +352 (3) 55 66 68 50, from 8am to 6pm, Monday to Friday, to provide a valid email address.

How do I pay for my purchases with Fitbit Pay or Garmin Pay?

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Alert: e-mail fraud attempts underway!

Day-to-day banking

Bank cards

Smartwatch

What should I do if I have not received the text message or email to link/add my credit card?

You might be interested in

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