These codes are sent to you by Luxtrust by SMS or post. You’ll need them when you activate your LuxTrust product, and if you forget your password or wish to change it.
If you chose to receive your codes by SMS and you saved the text message, you’ll be able to find your original codes. If you deleted the text message but are still using the same phone number, please call LuxTrust on +352 24 550 550. If your phone number has changed, the BIL Client Care Center at +352 4590-5000.
If you chose to receive your codes by post (written on the LuxTrust Codes document, to be filed safely in your records) and you kept this letter, you’ll be able to find your original codes. If you have any questions, please contact the BIL Client Care Center at +352 4590-5000.
