“The Bank of the Year 2016 award recognised the initial success of our BIL2020 strategy. The fact that we have received this accolade from renowned magazine The Banker for the second year running once again demonstrates our ability to innovate and offer products and services tailored to our clients.” commented Hugues Delcourt, CEO of Banque Internationale à Luxembourg.
By treating innovation as a strategic priority, BIL upgrades and simplifies its service offering on an ongoing basis. For example, the bank was the first in Luxembourg to integrate the Touch ID feature into its mobile application and to offer 100% mobile and yet secure services thanks to app-to-app technology. The real estate website my|HOME is another example of the bank’s focus on improving the client experience. The user-friendly simulation tools offered on the website by BIL help private investors to manage their investment project and to make property decisions best suited to their personal needs.
Brian Caplen, editor-in-chief of The Banker said: “This year, the panel of judges highlighted the excellent progress made by Banque Internationale à Luxembourg with regard to its innovative client offerings and digital solutions, as well as the bank’s impressive results.”
Each year, The Banker, leading magazine for the world of finance published by the Financial Times, honours the best financial institutions at its Bank of the Year Awards ceremony. Composed of 120 financial sector professionals, the jury bases its decision on the institutions’ performance and primary achievements over the past 12 months.