The activation code has five characters, which you’ll be asked to enter when activating your LuxTrust product. The requested activation code is the one you chose when placing the order.

There are a number of options if you’ve forgotten your code:

You can find it on the client copy of the LuxTrust purchase order sent to you when you ordered the product, in the section on data that will not appear in the certificate.

If you no longer have this document, please call +352 4590-5000. Once your identity has been verified, the BIL Client Care Center will provide you with this code directly.