1. How do I cancel a direct debit?
You cannot cancel a direct debit in BILnet directly. Instead, you must contact your creditor to cancel the direct debit.

2. How do I block a direct debit?
You can block a direct debit in BILnet or in the mobile app via the list of your direct debits.

From the desktop version of BILnet:
- Connect to BILnet
- Click on the menu in the top left of the screen.
- Then on “Transactions”
- Click on “SDD (SEPA Direct Debit)”
- Select the direct debit and press “Block”

From the BILnet Mobile app
- Open the BILnet mobile app
- Click on the “More” symbol in the bar at the bottom of your screen
- Choose “My transactions”
- Click on “Direct debits”
- Select the direct debit and press “Block”